Try to close and relaunch the Prime Video program and see if that corrects this issue. ... Visit Settings > Programs > Amazon Prime Video > Force Close. Re launch the app and also await any developments. If You're using a streaming apparatus like the Fire TV Stick, it is possible to induce close the app from the Apps Store | Amazon.com/mytv | Primevideo.com/mytv | | amazon.com/mytv code | amazon.com/mytv | amazon.com/mytv |
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