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  1. #1
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    Keep losing my personal email account

    I keep losing my personal email account when the phone is being charged overnight. Thought it was because phone battery went dead but now it has happened 4 more times with a partially charged battery. Simple enough to add account back but very annoying first thing in the morning. It is a charter.net email account and have had no problems with the phone for 3 months, then last week started losing the account. My other two email accounts have never had a problem. Any recommendations before I call Samsung?
    Thanks,

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  3. #2
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    Try an alternate email client from the market and see if you lose the charter email overnight. If so then you have a bug and Samsung will tell you to restore to factory status. If it stops with the alternate email client then you could try syncing your email accounts and then wiping the email app data/cache under Settings, Applications, All. Scroll down to the email app and select it and you will see the options. Then re-add the accounts and test it again.
    Living dangerously, to me, is eating spaghetti with a white shirt on.

  4. #3
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    I had to reset the phone to try and keep from losing my email and a whole bunch of phone settings like brightness, screen rotation, etc. So far so good. I haven't lost the email yet. Also have not reloaded any additional apps. Just staying with what Samsung loaded on the phone. I will say the phone seems faster than before the reset.

  5. #4
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    Re: Keep losing my personal email account

    I reset frequently. Mostly because I am always trying out roms and such. Although it can be a time consuming pain it really helps clear up inconsistencies.

    Sent from my GT-I9300
    Living dangerously, to me, is eating spaghetti with a white shirt on.

  6. #5
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    I send pictures wih text messages using my wifi connection all the time. I do have an unlimited messaging and pictures plan however. I have AT&T as my carfrier and use the Galaxy Note Smartphone. My wife uses my old Galzxy SII and doesthe samething.
    Nawaz

  7. #6
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    I reset frequently. Mostly because I am always trying out could help to all thanks

  8. #7
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    Quote Originally Posted by Ollie View Post
    Try an alternate email client from the market and see if you lose the charter email overnight. If so then you have a bug and Samsung will tell you to restore to factory status. If it stops with the alternate email client then you could try syncing your email accounts and then wiping the email app data/cache under Settings, Applications, All. Scroll down to the email app and select it and you will see the options. Then re-add the accounts and test it again.
    Good suggestion.

 

 

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