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  1. #11
    CR6 is offline
    Super Moderator
    Join Date
    Aug 2010
    Member #
    347 times
    Wow....I already got an answer back to the email I sent!
    Here's the reply cut and pasted right from my email.

    "Thank you for your email, my name is Chris as well, and I am sorry to hear of your frustration with the preloaded applications, I will be discussing these applications and your options for them. As you mentioned the preloaded applications are embedded in the operating system of the devices and per our outstanding agreements with content providers are required to be built into the device's operating system. I can certainly understand the desire for full control over all of the applications, but regrettably we cannot support their removal (Google may have a way of doing this but we could not support it). WIth regards to the iPhone, it does indeed come with preloaded applications that cannot be removed as well (weather, stocks, mail, etc), we have not released the device yet so the full suite of embedded applications is not yet known but I can assure you the mentioned ones will be there.
    Thank you again for the email. I'm sorry I can't provide a way to remove the embedded applications, Chris, but I hope I've answered your question and pointed you in the right direction. Should you have any other questions or concerns, don't hesitate to reply to this email."

    While I wasn't very impressed with his reply, I was impressed with the speed of Verizons response to my email.
    I'm interested to see how different the reply to my snail-mail letter will be or if its a generic response, as posted above, that is given out.

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  3. #12
    Senior Member
    Join Date
    Oct 2010
    Member #
    1 times
    What a joke. Now I'm getting irritated, lol. Want to see the reply I got?

    Dear Don Miller,

    Good Afternoon!

    My name is Thomas, and I am sorry for any inconvenience this matter has caused. I will be more than happy to assist you regarding the pre-installed applications on your mobile device Verizon Wireless is always looking for ways to better meet the needs of our customers. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future Mr. Miller, applications included with the Android Operating System may not have an uninstall option however I have provided the steps to remove an application from your mobile device

    1. From the home screen, select Applications
    2. Select Settings
    3. Select Applications
    4. Select Manage applications
    5. Select an application
    6. Select Uninstall.
    7. Select OK.
    8. Select OK.

    Thank you for giving me the opportunity to assist you today regarding applications on your mobile device. We appreciate your business and thank you for using Verizon Wireless


    Verizon Wireless Customer Service
    Maybe I will call them up instead....

    Sent from my Fascinate via Tapatalk
    The Following User Says Thank You to soccerdon1981 For This Useful Post:
    Error414: No Useful Post Found


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