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  1. #1
    Junior Member
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    Note 4 internet connection issue

    I have had my Note 4 for several months and it is currently on the lollipop OS. For the past several weeks I have had issues with my internet connection falling asleep. The Wi-Fi shows a strong signal connection and I also show a couple of bars of 4g signal as well. When this happens any search just results in a lengthy search spin indicator and finally a message indicating the device could not connect to the internet and to retry.

    The only way I can resolve the issue is by shutting the device off and re-booting. Shutting off the cellular data for wifi only or vice versa does not help and restarting wifi and even forgetting and reprogramming my router in the device does not help either. At any rate its very frustrating to say the least. Anyone have similar issues with their Note 4?
    Last edited by N10S; 05-16-2015 at 01:44 PM.

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  3. #2
    CR6
    CR6 is offline
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    Welcome to the forum & sorry for the delay in responding. This is an older forum that supports the original Galaxy S & Galaxy S2 models. If you haven't found an answer yet and you'd like to check out our main forum which covers all make & model Android devices, go to www.DroidForums.net
    We've got quite a few very knowledgeable Note 4 owners there who can give you some assistance.

    Good luck & please let us know if there's anything else we can assist you with.

    S5 tap'n

    "Guidelines of Conduct" for Galaxyforums.net

    Any questions or concerns, please don't hesitate to PM me.


 

 

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