Youtube will not play

[BurdickFam]

Youtube will not play from the app or directly from the internet on my phone. My husband has the exact same phone bought at the same time and his plays fine. Any ideas? Also since the Youtube app came with the phone there is no way to delete it and reupload.

Please help!
Aime

[Ads]

[ronnie8890]

You can try going into settings>manage apps then find the YouTube app and clear data for it and try again.

[UltraDroid]

Hi there BurdickFam, and welcome to Galaxy Forums! We are delighted to have you as a member and hope that you find everything that you need. I see that you've already met Ronnie8890 who is part of our excellent Rescue Squad. If you have a problem, those guys have the answer.

[buddyfunlove]

And ronnie's answer should work...had a guy do that the other day with the same issue...worked like a charm. *messes ronnie's hair up*

[BurdickFam]

Thanks for the idea, I just tried that and videos will still not play. Any other ideas? The circle keeps spinning!

[ronnie8890]

Is your YouTube app up to date?

[BurdickFam]

I can not find where it will allow me to update it. All of my other apps are up to date.

[ronnie8890]

If you open up the market and search youtube, then click on it. It will either have a " open " button if its up to date, or a " open " and a " update " button if its not up to date.

[BurdickFam]

I tried that but I can not find it, there are tons of youtube related apps.

[Mujibar]

Try putting "Google" in the search box. YouTube should be there. Or ... open the Market, hit the menu button, and select My Apps. YouTube will be listed.

Tapatalk'd