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  1. #1
    Junior Member
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    Unhappy Touch screen disabled when charging?

    Hi all,

    I'm new to Android (and to this forum), so this is probably a dumb user question...

    When my phone is charging and an email comes in I can't unlock the phone with the touch screen. Usually it goes into "make and emergency call" or just doesn't respond to the taps. The unlock screen comes up, but I just can't enter my pin. If I unplug the phone from the charger, I can enter the pin and it worked fine. I also can't silence the alarm with the touch screen when the phone is charging. Needless to say, when the alarm went off in the morning it was not well received that I coundn't turn the darn thing off.

    Any suggestions? Am I just missing a setting somewhere?

    TreborRis

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  3. #2
    Super Moderator/RS
    Join Date
    Jul 2011
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    This is not normal behavior. I can do anything with my phone whether it is plugged in or not. Have you downloaded any lockscreen replacements from the market? When was the last time you rebooted your phone? Try a battery pull for 30 seconds and then test it out.

  4. #3
    Senior Member
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    Dec 2011
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    How are you charging it? Through a usb cable to pc or electrical outlet? My screen goes nuts of it is connected to usb. Oh....also, if I don't use a "branded" plug (in my case Motorola....) the screen doesn't work well....

    Sent from my DROID using Tapatalk

  5. #4
    Junior Member
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    Sherri,

    That was it. I was using an non "branded" plug on the night stand. I was using the branded one to connect to my laptop when traveling; I grabbed an ond one for home so I wouldn't have to pack and un-pack it. When I use a good one it fixed the problem...go figure.

  6. #5
    Senior Member
    Join Date
    Sep 2011
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    may I suggest you buy a spare bran ded to take with you if necessary. Thay should permanently solve your problem since the situation you describe is caused by a non branded charger.

 

 

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