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  1. #1
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    Broken Glass and Digitizer - Locked Screen - Retieve Files?

    Hello,
    Please help...

    Anybody knows how would it be possible to access my files (pics, videos, etc.) I can't unlock the phone because the glass/screen and digitizer are broken, the phone doesn't have a SD card so all files are actually in the phone. It connects to my pc just fine but Kies shows "Connection Locked".

    I have insurance with AT&T but i would like to get those files before I call for a replacement... assuming I have to send them the broken one.
    Thank you.
    Last edited by zkorpio; 03-03-2012 at 12:41 PM.

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  3. #2
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    There are some computer program that allows you to control your phone by using a usb cable no root

    Sent from my DROIDX using Tapatalk
    Devices I have: LG Vortex<(VZW/Unlocked), Samsung fascinate(VZW/Unlocked), droid X(VZW)/EvDO), and Samsung Galaxy S3 (VZW/LTE)

  4. #3
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    I have tried to search for "a program", but haven't found one for this purpose... a specific name(s) would be great. Thanks.

    Quote Originally Posted by jun991013 View Post
    There are some computer program that allows you to control your phone by using a usb cable no root

    Sent from my DROIDX using Tapatalk

  5. #4
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    I am of the opinion that if you cannot unlock your phone to enable the "Connect as USB Storage" option you might be out of luck. The only thing I can think of would be to see if you can install the software, Samsung Kies. I have not used the software personally, I only install the driver for the phone so that it can interface with my computer. However, there might be some help for you there. You can get it by going to: Samsung and under the mobile section, click on Cell Phones. From there you will need to enter your carrier, and select your cell phone model.

    Hope that can get you somewhere.

  6. #5
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    Yes that and DROID explorer

    Sent from my DROIDX using Tapatalk
    Devices I have: LG Vortex<(VZW/Unlocked), Samsung fascinate(VZW/Unlocked), droid X(VZW)/EvDO), and Samsung Galaxy S3 (VZW/LTE)

  7. #6
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    Droid explorer requires root. And all that would be good for is pulling the apks out of the phone. Those apks pulled out of the phone would also be clean apks that don't have any of the users data.

    Rescue Squad

    Feel free to pm, with any questions or concerns

    Gtalk available upon request


  8. #7
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    Quote Originally Posted by ronnie8890 View Post
    Droid explorer requires root. And all that would be good for is pulling the apks out of the phone. Those apks pulled out of the phone would also be clean apks that don't have any of the users data.
    Ohhh.. but I saw people controlling their phones with that?

    Sent from my DROIDX using Tapatalk
    Devices I have: LG Vortex<(VZW/Unlocked), Samsung fascinate(VZW/Unlocked), droid X(VZW)/EvDO), and Samsung Galaxy S3 (VZW/LTE)

  9. #8
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    From what I read (not real familiar with the software) it didnt do much.

    Rescue Squad

    Feel free to pm, with any questions or concerns

    Gtalk available upon request


  10. #9
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    There was definatley a feature like that

    Sent from my DROIDX using Tapatalk
    Devices I have: LG Vortex<(VZW/Unlocked), Samsung fascinate(VZW/Unlocked), droid X(VZW)/EvDO), and Samsung Galaxy S3 (VZW/LTE)

  11. #10
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    Thanks for the info... I think the only thing to do is to send the phone for repair, I found one online for $229.99... vs the $200 I have to pay to the Insurance and that way I'll have my phone and files.

    So much for "Gorilla Glass", I don't even know how it got broken... it was on my desktop. I wonder if those plastic screen protectors actually do more bad to the glass?

    Thanks again.

 

 

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