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  1. #1
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    lock up, display off, can't hang up call

    My wife's Sprint S24GT is frequently locking up during a call...as expected, the display turns blank during the call, but often when she is ready to the end the call, the display will not come back on, by motion, or by any button, and, the call stays connected. The only way I have handled the issue is to hold the power button down until the phone resets. Any suggestions? Thanks

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  3. #2
    Super Moderator/RS
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    Have you tried turning off the proximity sensor in the Settings app to see if the sensor is being moody?

    Sent From The Third Galaxy
    Living dangerously, to me, is eating spaghetti with a white shirt on.

  4. #3
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    Quote Originally Posted by Ollie View Post
    Have you tried turning off the proximity sensor in the Settings app to see if the sensor is being moody?

    Sent From The Third Galaxy
    The "proximity sensor"...I don't think I know what that is? I don't see it in Settings.

  5. #4
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    It should be in your display settings or phone settings. It dictates whether the phone screen shuts off when you lift the phone up to your face.

    Sent From The Third Galaxy
    Living dangerously, to me, is eating spaghetti with a white shirt on.

  6. #5
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    Thanks, but I'm thinking that proximity sensor is not a settings option on the Epic 4G Touch...I can't find it anywhere

  7. #6
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    When you launch your phone app and press the Menu key, do you get a Call Settings option?

    Sent From The Third Galaxy
    Living dangerously, to me, is eating spaghetti with a white shirt on.

 

 

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