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Thread: battery life / heat etc etc

  1. #1
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    battery life / heat etc etc

    first post here

    my galaxy since friday has been discharging very rapidly then taking ages to charge up again, the phone gets hot during this phase
    i have taken the phone to a repairer had a new usb socket fitted and bought a new battery, when i fitted the new battery the phone showed 26% charge then almost immediately (minutes) went into shut down mode, despite connecting the phone to a charger for the past few hours i cannot power the thing up, i did early on have a high temperature warning

    any advice greatly appreciated

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  3. #2
    CR6
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    Welcome to the forum Gary. It sounds like you have a faulty device. Since its brand new, your best bet would be to return it for a replacement.
    Good luck & let us know how you make out.

    tap'n

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  4. #3
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    Welcome to the forum Gary!
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom






  5. #4
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    thanks for the welcome

    just to recap the device is not new i have had it for about18months, i put the phone on chrge yesterday at 16:00 it slowly built up power, this morning at 06:00 i took it off charge and showed 100%, by the time i got to work at 07:00 the charge had dropped to 50%

    to recp

    new battery
    new usb port
    upgraded to latest software
    removed the majority of recently installed apps

  6. #5
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    i have put the phone back on charge i am actualyy watching the % drop its on 32%

  7. #6
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    just realized that my task manger is not working, downloaded again all apps were selected to be killed, rechecked screen a few seconds later all previously selected app showed as being live again

  8. #7
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    this is crazy the phone is now on 16% with the charger plugged in and charge icon showing

  9. #8
    CR6
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    Trust me, your task manager IS working....that's normal. You can't kill many of your system apps. Just because they show up in the task manager, doesn't mean they are actually running and/or using up your battery. Those apps are simple sitting in cache waiting to be used. The problem must lie elsewhere, but I'm stumped as to where.
    Aside from a factory data reset, I don't know what else to suggest. It may simply be a hardware issue and it's time to upgrade. Or, if you purchased the insurance, file a claim and get a replacement. Sure, you'll have to pay a deductible, but that's a lot cheaper than a new phone. Have you tried GSAM battery app to see if you have a rouge app?
    Good luck!

    tap'n

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  10. #9
    CR6
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    Also, when you purchased the new battery, did you buy an OEM or different brand? You may have got a bad battery....it happens. See about returning it for a replacement.

    tap'n

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  11. #10
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    it was a Samsung battery AFAIK exactly the same as the previous one exactly the same symptoms

    how do i do a factory reset

    i only have one downloaded app left on the phone candy crush saga bloody got to level 133

    on the GSM battery app it says

    100.0% of battery consumed by

    kernel (android os) 45.3%
    android system 28.8%

    all others less than 5%
    Last edited by gary1966; 03-30-2013 at 09:20 AM.
    jimmygold likes this.

 

 
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