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  1. #1
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    Missed calls not shown since recent software upgrade

    Hello - I've recently updated the software on my Samsung Fascinate. Since the upgrade my phone often doesn't ring for incoming calls and doesn't show missed calls so voicemails show up without the phone registering any evidence of an incoming call. Please help!

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  3. #2
    Super Moderator/RS
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    Have to call verizon...they broke it with their crappy update they released. They will probably ask you to take it in or send you a replacement.
    I cut corners till I break it.
    If I help you break it, I will help you fix it...promise!

    99.97% Success Rate
    Devices I have hacked, modded and owned: Original Droid / DX / Fascinate / Charge / TBolt / Razr / Gnex / Xoom / Kindle Fire

  4. #3
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    ditto to that. irritating
    Sent from my Rooted X2. I miss my Fassy.

  5. #4
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    Me too, I just got my replacement phone yesterday and it has happened twice since I got my new one. Time to call again!

  6. #5
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    The more reports the better...then suddenly they offer you a "better" (and that is relative) option. But, it beats a broken phone.
    I cut corners till I break it.
    If I help you break it, I will help you fix it...promise!

    99.97% Success Rate
    Devices I have hacked, modded and owned: Original Droid / DX / Fascinate / Charge / TBolt / Razr / Gnex / Xoom / Kindle Fire

  7. #6
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    I'm having the same problem.....got a reburbished phone, and still happening. I've been on the phone with tech support almost daily. Problem is that your suppose to call from a different phone so they can do stuff to your phone. DUH! I don't have a second phone and need to wait for someone to visit me in order to call. Going on a business gtrip next week and need this resolved. Do not want to pay money buy a refurbished phone.
    Question?? My pocket book has a magnetic closer on it. Is it posible that the magnet could interfer with the phone?

  8. #7
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    good luck getting it resolved. I have spent hours and hours on the phone with VZ tech support and still have the missed call issue. I have had it since day 1 back in Dec when i got the phone.
    Sent from my Rooted X2. I miss my Fassy.

  9. #8
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    Quote Originally Posted by shirltet View Post
    Question?? My pocket book has a magnetic closer on it. Is it posible that the magnet could interfer with the phone?
    I wouldn't worry about that. Those magnets are way too weak to interfere with electronic devices.

    Tapatalk'd

  10. #9
    CR6
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    It hasn't happened to me for a few weeks (knock on wood) but it can be frustrating at times. As long as they leave a voicemail though, i always get that notification, so its as easy as returning the call. Irritating though since a phone this high tech SHOULD receive calls!


    Tapatalker!

    "Guidelines of Conduct" for Galaxyforums.net

    Any questions or concerns, please don't hesitate to PM me.


  11. #10
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    I am confused - is this a software (Froyo?) issue, or is it a hardware (Fascinate) issue? Both my wife's phone and my phone have experienced this problem of incoming calls going directly to voicemail, so it seems unlikely that two phones would experience the same hardware problem. For us, it seems like the redirected calls are mostly coming from other cell phones, not from landline phones. Both phones are box-stock running 2.2.1. Should we expect a better outcome at a Verizon store, or at the Verizon help desk? Thanks in advance for the feedback.

 

 
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