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  1. #1
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    Gmail sync help needed.

    My wife and I each have a Fascinate phone. Mine syncs with my gmail account, but I can't get her's to sync. On my phone under "Manage accounts" / "Data & synchronization" I have 4 items listed: Contacts, Gmail, Picasa, Calendar.
    On her phone only Calendar is listed and I can't find how to add Contacts and Gmail.
    Can anybody help me with this? I have searched around but can't find a solution.

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  3. #2
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    In her contacts, are the contacts listed with a g next to the or an orange p. Is she signed into her gmail acct on the phone? And lastly in settings>accounts and sync is the auto-sync checked, is her gmail acct listed at the bottom?

  4. #3
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    The contacts are listed with a g inside a small square to the right of the names. There are no orange p's. She is signed in to her gmail account. In settings>accounts Auto-sync is checked and her gmail account is listed under "Manage accounts".
    Now when we go to applications>gmail, there is a heading at the top that says "Waiting for sync" and a message below that says "Your email will appear shortly". This does not change even after we have waited for a very long time in an area with a strong signal and the 3G icon on.

  5. #4
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    I tried all kinds of things to correct the problem and finally called Verizon Wireless tech support. They walked me through doing a factory reset of the phone and then walked me through setting it up to work again. Everything is now fixed.

  6. #5
    Senior Member
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    So what was the problem that tech support fixed? I only ask so if someone else runs into the same problem it might fix theirs as well.

 

 

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