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  1. #1
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    Charging issues. Phone touch screen won't work right when charging

    When my new Fascinate is charging I can't do much on it. The screen is very un responsive to touch. Very diffficult to like set the alarm clock or check messagges or even move puzzle peice to unlock when charging. I have to un plug. My husband has the same phone and does not have this issue. I was wondering if it was a setting or something. Has anyone else experienced this problem. Wondering is there is just a clitch with my phone.

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  3. #2
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    First off, welcome to the forum. Glad you joined!

    As to your issue, it sounds like it could be your phone. Have you tried a hard reset? If not, you may want to. If that doesn't work you may want to take it in to the VZ store. I'm typing this message with my phone charging so you shouldn't be having those issues. You may want to check your task manager too as you may have several apps open which could be impacting performance.
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  4. #3
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    I made sure that all my apps were closed. That wasn't it but thanks, I will try the hard reset.

  5. #4
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    Thank You so much Lonzom 10. It worked. Just wanted to add that it also turns out that the Swap meet charger I was using was also the culprit As I plugged in the one that came with the phone and it worked fine, So don't know why that would be. I thought all chargers were the same but the generic one deffinetly caused a problem. Interesting huh!

  6. #5
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    Happy to help... glad it worked!
    ________________________________________
    Proud Owner of the Samsung Fascinate!

    The Search Feature is your friend...

    If you read a helpful post, be sure to click the "Thanks" button on that post to show you appreciated it.

  7. #6
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    Just to add to this info. It turns out that it was only my charger from my old phone that was causing an issue. When I used the one that came with the phone, I had no problem. I don't know why it was the right plug in but for some reason every time I plug into my old one because it was already plugged in, in my room I had the problem. Who knows why but interesting.

  8. #7
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    More than likely the cause was because of different voltage. If it wasnt getting enough juice to charge from your charger the os will shut down features or limit them to produce less of an energy need so it will be able to fully charge the battery. Its sorta like when you get cold, your body starts to pull your blood from the outer portions of your body to help keep the organs warm.

 

 

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