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  1. #1
    Junior Member
    Join Date
    Dec 2011
    Member #
    0 times

    Black screen.. Full battery... Screen won't come on

    So I'm extremely frustrated and ticked off. Everytime I put my phone in my pocket, or sometimes when the screen times out, I cannot get the screen to come back on. I do multiple battery pulls and once left it out for an hour. To no avail. I know that the phone is on because the screen still vibrates when I touch it. The phone rings and gets texts but the screen won't come on. When it starts up I hear the powering up sound but no picture (and sometimes no sound). I have cleared out most apps because I read somewhere it can be app related, maybe. BUT THE PHONE WORKS WHEN I PLUG IT INTO MY WALL CHARGER PERFECTLY. Doesn't come back on for my car charger.


    Phone works when plugged to wall charger.
    Blank/black screen when it goes in my pocket or times out
    Power button and battery pulls most times get no response from screen
    No water damage
    Rarely any damaging drops

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  3. #2
    Super Moderator
    Join Date
    Sep 2011
    Cleveland, Ohio - The North Coast!
    Member #
    338 times
    Hi there bmm6h, and welcome to Galaxy Forums! I'm afraid I can't help you much with the problem, but one of the Rescue Squad guys will swing by shortly and give you a hand.

    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom

  4. #3
    Senior Member
    Join Date
    Mar 2011
    Richmond, VA
    Member #
    27 times
    Are you rooted or stock? If you are rooted what are running? If stock it sounds like you have a defective device. I would call VZW and tell them the problems and they should send you out a new one to replace it since you haven't damaged it in any way.

    ...tapped out from my CM7 fascinate

  5. #4
    Rescue Squad
    Join Date
    Feb 2011
    Member #
    92 times
    You might try a factory reset before contacting VZW. They'll want you to do one anyway. Also check to see if you have any OTA software updates available.

    Just tapped that..



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