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  1. #1
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    Mobile network state says "connecting" but never connects...

    Hi,

    When I try to turn on 3G data on my Fascinate, it never connects. Under settings/about phone/mobile network state it just says "connecting" but never connects, and the "3G" icon never appears in the top right corner of the phone. I've tried toggling the airplane mode, turning off, then turning back on and toggling airplane mode off, but it didn't work.

    I was wondering why I haven't received the 2.3.5 OTA update yet, and I guess it's because my data is not working.

    Any suggestions?

    thanks for any help you can give!

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  3. #2
    Rescue Squad
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    Are you on any custom roms, or are you stock.
    Rescue Squad
    Feel free to pm, with any questions or concerns
    Gtalk available upon request

  4. #3
    Super Moderator
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    Welcome to Galaxy Forums, Mrshanno - we are delighted you chose to join our forum!


    -Mike
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom






  5. #4
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    thanks for the welcome...The Fascinate is on stock (no custom roms)

  6. #5
    Rescue Squad
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    Have you tried dialling *228 and updating your roaming capabilities or pulling the battery for 10 minutes. Both may get your 3g to connect again. Lastly there is a factory reset, you will lose everything but if those other 2 options don't work this may be a last resort.
    Rescue Squad
    Feel free to pm, with any questions or concerns
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  7. #6
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    thanks guys, I tried to update the roaming capabilities...before that pulled the battery for 10 minutes. After those didn't work, I did a factory reset to no avail...Any other suggestions? I have a Best Buy 2 year geek squad protection plan so I might have to see if they can help.

    thanks!

  8. #7
    Rescue Squad
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    Ok try going into settings/mobile network (may also be under settings/wifi/mobile networks) and toggle data from there.

    If that doesn't work, I got 2 options for you.

    Option 1~ manually push the gingerbread update via Odin. This may more may not get your 3g going again.

    Option 2~ return the phone, just in case it has become defective.

    You may choose option 1 or 2.....or one and 2.
    Rescue Squad
    Feel free to pm, with any questions or concerns
    Gtalk available upon request

  9. #8
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    thanks Ronnie8890...Could you tell me how difficult this would be? I'm not a novice on computers but I've never used Odin or tried flashing, etc.

    Would I be pushing the "official" gingerbread update for the phone, or does that matter?

    I may try to get geeksquad/best buy to replace the phone, if not I'll certainly try option 1.

    thanks!

  10. #9
    Rescue Squad
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    You would In fact be pushing the official update. It realitivly easy. Takes maybe 20 minutes for the download, 5 to flash it. Then boom, Your on the official ota.

    Link to installing Gingerbread 2.3.5 directions. [HOW TO] Return to Stock (EH03 Gingerbread)
    Last edited by ronnie8890; 12-26-2011 at 06:03 PM.
    Rescue Squad
    Feel free to pm, with any questions or concerns
    Gtalk available upon request

  11. #10
    Junior Member
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    thanks ronnie8890...sounds easy enough to try. Do you have a gut feeling if pushing the gingerbread update via odin would cure the data connection problem?

    thanks again

 

 
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