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  1. #1
    Junior Member
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    OTA gingerbread update problem

    Hey guys,My wifes fascinate (not rooted) did an ota update to gingerbread (2.3.5) from froyo, and now her "home" softkey no longer works. I'm thinking threw update didn't go so well, her phone rebooted it self like 4 times during the update, she lost all contacts, etc. I dont remember having those problems when we were updated to froyo. When I tried to restore her contacts from vzw's backup assistant, it couldnt connect to vzw's servers, also, from 3 different phones, couldnt access the vzw websites, either "my verizon" or the main website. So I dont know if something happened with verizon during the update our what...I have tried checking for new updates, cleared data for tw launcher, nothing seems to fix it. I offered to root her phone (my fascinate is rooted) but she really doesnt want it that way. She really doesnt want to do a factory reset either...Is there anything you guys can think of that I haven't yet? Thanks for your time in advance.

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  3. #2
    Senior Member
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    unfortunately I think all of the options to try and correct this are going to involve a reset. Someone else may know something different though.
    Phone: Samsung Galaxy Nexus - ROM: AOKP Milestone 3 - Kernel: Trinity - Radios: FA02/FA02 - Recovery: CWM Touch
    Phone: Samsung Fascinate - ROM:[ICS] AOKP Test Port - Kernel: Glitch v14 - Radio: EH03 - not active
    Tablet: Toshiba Thrive - DaleNet HTK55D.31.5.0002 Modded Stock Rooted V1.4

  4. #3
    Rescue Squad
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    Factory reset. If that still doesn't help. Repush the it's to her phone with Odin.
    Rescue Squad
    Feel free to pm, with any questions or concerns
    Gtalk available upon request

  5. #4
    Super Moderator
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    Isn't Verizon having "difficulties" with their network? That could explain why Backup Assistant wasn't able to establish a connection with that network.
    GSM Galaxy Note 3 (Black) - Straight Stock
    GSM Galaxy Note 2 (Titanium) - Rooted running Jedi X20 Rom
    GSM Galaxy Nexus (Black) - Straight Stock

    GSM Samsung Galaxy S3 (Red) - Rooted running Deadly Venom v8.0.1 Rom






  6. #5
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    Yeah I figured they were having problems at the time. Since then I have been able to retrieve contacts, but I am wondering if they started having the problems while the update was in process. If I were to root the phone, and flash a gingerbread or ics on it, would that override internal settings and alite the home softkey to function again?

  7. #6
    Rescue Squad
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    You can just reflash the official software without rooting. I will grab you a link to the guide.

    [HOW TO] Return to Stock (EH03 Gingerbread)
    Rescue Squad
    Feel free to pm, with any questions or concerns
    Gtalk available upon request

 

 

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