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  1. #1
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    android.process.media error please help

    So my friend asked me to reset his phone because he locked himself out and could not get back in due to the fact that he didnt know the password for his gmail or the lock pattern.
    I was able to reset it by holding down the volume controls and pressing the power button. It took me to the factory reset and once it was done i had access again. Now i continue to get the messages: android.process.media has stopped unexpectedly and my uploads(process com.google.android.apps.uploader) has stopped unexpectedly. Does any one know how what I did wrong and how I can fix it. I would greatly appreciate any help.

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  3. #2
    CR6
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    Sorry for the late response....you may have already fixed the issue. If not: I think your best bet would be to reset your gmail password on your home/work pc and then start the set up process as if it were the first time. Hopefully this will fix the problem. If not, let us know and I'm sure someone else can offer another suggestion.
    Welcome to the forum!

  4. #3
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    I haven't been able to reset the password. Still stuck with this issue. Thx for the welcome. I need to fix my profile. Lol.

  5. #4
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    Try to create a new Gmail with a password you can remember...

  6. #5
    CR6
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    You should be able to reset your password one of two ways.....by answering the "secret question" you put in when you originally set up your gmail acccount or having them mail you your original password to the alternate email address, again, when you originally set up your gmail account.
    (worth a try...)

  7. #6
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    Specifically for this, first of all, you should clear cache data from the app or reboot your phone. Maybe if that doesn't work for you, you can try to disable the media storage that usually causes the error in most cases. OR Try this image guide to solve process media has stopped error.

  8. #7
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  9. #8
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  10. #9
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