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  1. #1
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    Can't backup text messages as Kies refuse detecting my phone

    Have been using S5 for three years and I have to backup my text messages. I installed the Kies on my new computer (ThinkPad X1) but it can't detect my phone.

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  3. #2
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    Quote Originally Posted by idkyouth View Post
    Have been using S5 for three years and I have to transfer android messages. I installed the Kies on my new computer (ThinkPad X1) but it can't detect my phone.
    If kies doesn't detect your phone, check if the USB debugging is enabled, install the driver successfully? Or download the latest version of Samsung kies to manage your Samsung Galaxy S5 device.

    Or use another app like Tunesbro Android transfer tool transfer android messages to computer, it's not free, but trail version is enough!
    Last edited by Teabagg; 03-30-2017 at 07:55 PM.

  4. #3
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    i am sure usb debugging is enabled on the phone.

  5. #4
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    Did you open Verify apps via USB on the phone? We can backup Android data to computer via Eelphone Android Transfer, but we should allow USB debugging and Open Verify APPs via USB on Android phone, then we can backup phone photos/contacts/ SMS/ call logs, etc, almost all data on phone.

  6. #5
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    Don't worry.There is another option,Samsung Backup,which is the best Samsung backup tool on the market. With it, you can easily backup all the data, such as photos, videos, music, contacts, text messages and apps from Samsung to computer.
    Last edited by Cora; 09-04-2019 at 04:27 AM.

  7. #6
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    If the Samsung Kies can't detect your phone,you may need to check if there is any problem with your USB cable.Change a new one and try again.If this method still fails,you could also use alternative software,which enables you copy text messages from android to pc wireless.In this way,you can not to use usb.

 

 

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