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Thread: phone freeze

  1. #1
    Junior Member
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    phone freeze

    My samsung galaxy 2 is freezing up all the time when I try to call someone and the signal is weak. I have to shut it off and on to get it to disconnect. anyone know how to fix this problem?

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  3. #2
    Super Moderator
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    Hi there VHAYES, and welcome to Galaxy Forums, we are *delighted* to have you as a member!
    GSM Galaxy Note 3 (Black) - Straight Stock
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  4. #3
    Super Moderator/RS
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    I would make a backup of your phone in Samsung Kies on your computer and then do a factory reset on the phone. Afterwards restore from your backup in Samsung kies and test it out again. If it continues to act oddly then I would make arrangements to have it replaced.

 

 

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